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Fast, simple booking for medical and community transportation. Thank you for considering CareLink Transportation for your non-emergency transportation needs

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Frequently Asked Question

Discover answers to common inquiries below

Can I schedule a ride for the same day or last minute?

Yes! Carelink Transportation operates 24/7, offering same-day and last-minute rides whenever you need them.

Are your drivers trained to assist passengers with special mobility needs?

Absolutely! All our drivers are CPR-certified and trained in wheelchair handling and assisting seniors and individuals with disabilities.

What types of trips can I book?

We offer wheelchair transportation, medical appointments, hospital discharges, airport transfers, senior transport, and more. Every ride is tailored to your needs.

Is Carelink Transportation covered by insurance or private pay?

We offer flexible payment options, including private pay packages. Depending on your plan, certain medical transportation services may also be covered — our team can guide you through your options.

How do I book a ride?

Booking is simple! You can call us directly, use our online form, or schedule through our mobile-friendly booking system for quick and convenient reservations.

What areas does Carelink Transportation serve?

We provide safe and reliable transportation for riders up to 75 miles and we service the following counties: Jackson, Scott, Muscatine, Clinton, Lynn, Jones, Johnson & Cedar.