
At CareLink Transportation, we know that transportation should never be a barrier to receiving care. That’s why we accept Medicaid to help eligible patients access safe, reliable non-emergency medical transportation (NEMT).
Medicaid is a state-run health program that provides coverage for qualifying low-income individuals and families. Depending on your state’s guidelines, Medicaid may include NEMT benefits—covering trips to doctor’s appointments, medical procedures, therapy sessions, and hospital visits.
To schedule a Medicaid-covered ride with CareLink, simply provide your Medicaid ID and your appointment details. Our team will confirm your eligibility with your state Medicaid office and finalize your transportation.
Please note: Medicaid coverage varies by state and plan. Be sure to verify your NEMT benefits before booking a ride.

Discover answers to common inquiries below
Yes! Carelink Transportation operates 24/7, offering same-day and last-minute rides whenever you need them.
Absolutely! All our drivers are CPR-certified and trained in wheelchair handling and assisting seniors and individuals with disabilities.
We offer wheelchair transportation, medical appointments, hospital discharges, airport transfers, senior transport, and more. Every ride is tailored to your needs.
We offer flexible payment options, including private pay packages. Depending on your plan, certain medical transportation services may also be covered — our team can guide you through your options.
Booking is simple! You can call us directly, use our online form, or schedule through our mobile-friendly booking system for quick and convenient reservations.
We provide safe and reliable transportation for riders up to 75 miles and we service the following counties: Jackson, Scott, Muscatine, Clinton, Lynn, Jones, Johnson & Cedar.

Transportation Services That Keep You Connected to Care